Refund policy

We accept return requests within 30 days of delivery. To be eligible, the item must be unused, in its original condition and packaging, and accompanied by proof of purchase. Contact us before returning anything. Do not send returns to the supplier or to an address shown on the original shipping label. We will provide return instructions and the approved return address. Returns sent without authorization may not be accepted.

Inspect your order when it arrives. Contact us within 7 days if an item is damaged, defective, or incorrect. Include your order number and clear photos so we can evaluate the issue and make it right.

Used items, items damaged through misuse, gift cards, and items marked final sale cannot be returned. For exchanges, the fastest option is to complete an approved return and place a new order.

After an approved return is received and inspected, any refund will be issued to the original payment method. Your bank or card issuer may take additional time to post it. Original shipping charges are non-refundable unless the item was damaged, defective, or incorrect. We do not charge a restocking fee. Customers are responsible for return shipping unless the item was damaged, defective, incorrect, or applicable law requires otherwise.

For order changes or cancellations, contact us as soon as possible. We cannot guarantee changes after processing begins.

To start a return or ask a policy question, use the contact page on our store.